Over the past year, we have also introduced a multi-source feedback system for clinical services. This recognises that patient care is not simply about disease outcomes, but involves broader aspects of competence, such as interpersonal skills, compassion, professionalism and trust. Health systems around the world are increasingly assessing such competencies and it dovetails very well with our efforts to promote a People First culture in HKUMed. Our staff have also been very good at identifying ways to engage with the community to promote health and provide people with sound, reliable information. Just to cite a few recent examples, Dr Wendy Chan Wing-lok and her team have launched ‘Support+’ to raise awareness of palliative care and help cancer patients and their families. The HKU Stroke team has collaborated with community partners to help stroke patients and their caregivers. And our many HKUMed scholars, especially those from the School of Nursing and the School of Public Health, have been at the forefront of the campaign for tobacco control to protect our city from the irreversible harms of tobacco consumption. 15 THE DEAN’S LETTER
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